Stores

Aurora can store information about each of your physical retail stores. This information can then be used for Collect In Store orders and a Store Finder.

This article gives an introduction to those two uses, and shows how stores are managed in Aurora.

Introduction

The Stores feature of Aurora allows you to hold and manage information on each of your physical retail stores. There are two main uses for this information:

  • If the Collect In Store feature is enabled, these entries can then be used to present a list of stores to customers at the checkout, from which they can collect their order, as opposed to having it delivered to their home address.
  • The stores that you enter can also be used in a front end Store Finder, which can list the closest stores to a customer, detailing each stores address, opening times and telephone number.

Viewing Stores

Stores are maintained on the Orders > Shipping > Stores page, which also contains an overview of all stores already set up in Aurora.

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Stores can be maintained like other items in Aurora:

Item

Description

Name

Specified the name of the store.

Type

Specifies the mapped type of the store.

Address

Details the address of the store.

Active

Whether the store will be available on the front-end.

Collect in Store?

Enable or disable the store for collecting orders.

If enabled, this store will appear in the Collect in Store list at the checkout for customers to select.

The icon displayed at any time represents the current Collect In Store status.

Edit

Edit the respective store.

Delete

Delete the respective store.

Adding and Editing Stores

New stores can be added by selecting the Add Store tab. Existing stores can be edited by selecting the Edit icon for the respective store.

The fields available when adding or editing a store are described below:

Item

Description

Name

Specify the name of the store. This name will be displayed to customers.

Type

Specify the store type.

The list of store types available for selection is determined by those created in the Orders > Shipping > Stores > Store Types section of Aurora.

Filename

Specify the filename of the store. The value displayed within the store finder URL.

Address

Use the address field to specify the address of the store.

These details will be displayed to customers and, if collect in store is enabled, used by couriers to deliver orders to the store.

Country

Specify the country in which the store is located.

The list of countries available for selection is determined by those created in the Orders > Shipping > Countries section of Aurora.

See the Countries support article for more information.

Telephone

Provide the telephone number for the store.

Depending on your stores front end templates, this information can be presented to customers.

Opening Hours

State the opening hours for the store.

Depending on your stores front end templates, this information can be presented to customers.

Internal #

For tracking purposes, you may wish to provide your internal store ID.

Latitude Longitude

The longitude and latitude can be used to simplify store location.

For example, on providing their postcode, this information could be used to help customers find a local store for order collection.

Email Address

Provide the email address for the store.

Depending on your stores front end templates, this information can be presented to customers.

Collect In Store?

Specify if the store should be enabled for Collect In Store.

If the Collect in Store feature is enabled, this field determines if the store will be available as a delivery location when customers are checking out.

Fascia Settings

If you provide a custom export of store locations, this feature can be used to import that data into Aurora. The imported data can then be used as alternative branded stores, available to customers for selection, when choosing to collect an order from a store. The settings related to this feature are managed on the Fascia Settings tab.

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To use the Fascia feature of Aurora, some initial set up will be required. Please speak to you Account Manager for further information.

The Fascia feature can be enabled using the radio boxes available.

The Sites Fascia Code is cross referenced against the data provided in your export, identifying which alternative locations can be used for collecting orders in store.

You can also specify the Next Day Collection Cut Off time.

Uploading and Downloading Stores in Bulk

Changes to a large number of stores can be made quickly via a CSV file. You can download a list of the stores currently set up in Aurora, make the changes and additions you require using your preferred spreadsheet application, and then re upload the CSV file back into Aurora.

Downloading Stores

To download a CSV file of stores currently set up in Aurora, select the Download link, which is located on the Download .CSV tab of the Orders > Shipping > Stores page.

Uploading Stores

Having used the downloaded CSV file as a basis for any changes, you can re upload it via the Upload .CSV tab on the Orders > Shipping > Stores page.

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When making alterations to existing stores, take care not to edit their unique Location ID.

Field

Column

Description

Example Value

Location ID

A

Unique ID assigned to the store

7

Active

B

1 or 0. 1 for active and 0 for not active

1

Location Type

C

The type name of the store.

Aurora will automatically create a new store type where an existing type cannot be found with the specified name.

Full Feature

Location Name

D

The name of the store

Cambridge Store

Filename

E

The filename of the store.

cambridge-store

Address 1

F

The first line of the stores address

1 High Street

Address 2

G

The second line of the stores address

Trumpington

Town

H

The town in which the store is located

Cambridge

County

I

The county in which the store is located

Cambridgeshire

Postcode

J

The postcode for the store

CB2 3HG

Country

K

The country in which the store is located

United Kingdom

Opening Hours

L

The opening hours of the store.

Depending on your front end templates, HTML could be included in this field.

Mon - Sat

0900 - 2100

Telephone

M

The telephone number of the store

01223 123123

Latitude

N

The latitude of the stores location

52.176796

Longitude

O

The longitude of the stores location

0.112934

Store ID

P

Your internal store ID

1234

Enabled for Collect In Store

Q

Specifies if the store can be selected for collecting orders in store

1

Enabled for Reserve In Store

R

Specifies if the store can be selected for reserving orders in store

1

Email Address

S

The email address of the store

[email protected]

Additional Fields

You are able to upload Store Additional Fields using the "adtl:" parameter at the beginning of each header row to signify that it is an Additional Field.  For example, "adtl:My Field" would import a new field called "My Field" into Aurora.  You would then be able to edit this to include any values you wished.  

Additional Fields for Stores only allow a single value.  If it does not exist it will enter a new value, but if it already exists it will overwrite it with what is in your CSV.  

Example CSV

store_locations_example.csv