Orders with Multi Currency
When enabled, Multi Currency orders will hold additional financial information regarding the currency conversion that has taken place.
This article provides an overview of these extra fields.
Order Details
Once a customer has placed an order in a currency other than your stores default currency, the information available to you on the Order > View Order Details page will be slightly different.
Let's walk through an example order for a £6.45 pair of socks, which when placed in USD, converts to $9.03.
| Field | Description |
|---|---|
| Purchase Currency | The currency the user had selected when placing the order. This could be a chargeable or non-chargeable currency. |
| Exchange Rate from XXX to XXX | Displays the exchange rate between the currency used to make the purchase, and the default currency. If the purchase currency was a non-chargeable currency, the exchange rate will be the rate between the default currency and the purchase currency at the time of sale. If the purchase currency was a chargeable currency, this field will not be shown. |
| Total in XXX after discounts | Displays the order amount in the default currency. |
Further down the Order Details page, you will find information relating to transaction(s) and items ordered. If the order was placed in a chargeable currency, these values will be shown in the charged currency - otherwise, these will be shown in your stores default currency.
If the order was placed in a chargeable currency, you can also view the individual order lines in the default currency by clicking the View in XXX button, where XXX is your stores default currency.
Clicking the button will open a pop up window, which will detail the items ordered and order totals, with prices shown in the default currency.
Updated over 2 years ago