Exchanges

Aurora offers you the ability to return, refund, and exchange your products, all using the same interface. Below is a step-by-step guide to achieving this for an exchange.

Click on "Returns and Refunds" on the View Orders page

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Click on Exchange Product

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Enter the name of the product you wish to exchange it for

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Click on "Exchange", then click on the the + graphic to add the item

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Click on "Process"

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The exchange is complete