Thank you for choosing to integrate with Aurora Commerce's market leading ecommerce platform, we are certain that you will be delighted with the choice. We are also certain that you will find our workflow processing to be transparent, logical, and effective; ensuring that you get the results you demand.

What we have detailed for you here is the workflow process that Aurora Commerce operates by, which ensures you get the work done that you require and that we hit the mark in terms of delivery and quality, time and time again.

It is recommended by us that you follow the processing as detailed, as this will ensure continuity and smooth workflow for all.

New Builds

• Your Account Manager
• Settling Scope and Bespoke Work
• Rollout Methodology
• Project Plans and Rollout
• Technical Team Input Sessions
• Build Standards and the Testing of Work
• New Build Project Process
• Standard Aurora Rollout Task Allocation
• New Build Plan Estimate
• New Build Client Considerations
• New Build Agency Considerations
• Agencies Working with Templates
• Agency Only Notes

Ongoing Work

• Ongoing Work
• New Workloads
• Bugs and Errors

General Information

• Service Desk
• Platform Training
• Go Lives
• Out of Hours Support
• Other Notes