Introduction

DotMailer allows you to collect customer email addresses and deploy advanced email campaigns. The Aurora DotMailer Integration permits you to share your customer's email addresses with DotMailer for this purpose. Aurora does not support broad bulk email delivery to your customer base as it deal exclusively with emails related directly to orders placed by your customers. This being so, if you would like to start to run email campaigns to promote your Store and it's products, please consider a service such is this.

This article will help you quickly setup Aurora to work with your dotMailer account.

What does Aurora send to dotMailer?

Aurora will send all contacts (email addresses and phone numbers) collected during the order placement and newsletter sign processes to dotMailer.

Aurora attempts to include a range of helpful statistics and data sources for you in this feed also for you to make use of in dotMailer however you see fit. Currently included is:

• totalorders - The total number of orders placed by the customer (if any).
• email, first name, last name, country and postcode.
• phone number - Only the main phone number registered in Aurora is currently sent to dotMailer.
• User Additional Fields - If you have configured any custom User Additional Fields in Aurora, then these will all automatically be sent to dotMailer for you to use.

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Aurora will export the above data as named above and so you should set-up your dotMailer account to accommodate these fields as listed above and then they should be populated without issue when sent by Aurora.

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If you would like additional data added to this list, then please contact your Digital Agency for a quote to have the information added.

Set-up

dotMailer Account

Login to your dotMailer account:

http://my.dotmailer.com/

Go to My Account > Manage Users > API (tab) > Add Account (button)

Record your API username and password.

Configuration

In Store > Settings > Feeds > dotMailer you can set various options for the dotMailer integration:

• Live - The dotMailer API will only be used if this is ticked
• Newsletter emails only? - Tick this box if you specifically wish to send only the newsletter signup email addresses to dotMailer
• Exclude eBay Orders? - Tick this box if you do not wish to include eBay orders in the DotMailer export.
• Username/Password - The API authentication details of your dotMailer account
• Global Address Book - This should be the address book configured in your dotMailer account where contacts should be exported to
• Category Address Books - These are the address books that contacts will be added to when they purchase a product located in the respective top level category

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Amazon addresses (i.e. orders placed via Amazon) are automatically removed and cannot be included in the DotMailer contact export. This is required to prevent Amazon customers being contacted directly as Amazon do not permit this.

Integration Processes

Aurora contains several dotMailer integration processes that will be enabled by Aurora Commerce on request of this service. Each command is executed by Aurora on a regular basis to perform the various integration processes; these processes are:

• Import Address Books - Import all account address books to be used in the Aurora dotMailer settings interface
• Export Contacts - Export all order and newsletter contacts to the selected address book in Aurora dotMailer settings

Un-subscriptions

To get more information regarding the support in place to allow Customer sand Administrators to un-subscribe email addresses, please see the Members: Mailing Lists support article.

Alternate Supported Services
CommunicatorCorp Guide 
Emarsys Guide