Introduction

Aurora's Gift Card integration currently includes support for the creation and sale of e-Gift Cards through the EagleEye integration. This is achieved by way of custom Product Additional Fields and some minor configurable options in the Aurora Back-end surrounding EagleEye and Gift Cards in general.

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EagleEye is not Aurora's only Gift Card integration, however it is currently the only one that presently supports the fully integrated creation and sale of e-gift cards.

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For more information regarding how to configure EagleEye itself, please see the EagleEye User Guide.

Managing e-Gift Cards

How to Manage/Create an e-Gift Card Product for Sale

To create an E-gift Card product for sale on your Aurora Store, simply:

1. Create a product as you normally would.
2. Add a variation to this product for each of the card values you wish to support, e.g. you might create 3 card variations with the values £10, £20 and £30. These prices are then used as the value issued to the customer during card creation later in the ordering process.
3. Add an Additional Field value to the product for the “Is e-Gift Card?” field of “1”.

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If you do not see a field called "Is e-Gift Card?" in the "Fields" section of the product Edit page, you will need to add it under the Product Additional Fields section of the Aurora Back-end. Simply go to Products > Fields > Fields in the Aurora Back-end and add the field, as described above, and then you will be able to set this against your Products going forward.

4. Set the product's stock level as desired, to ensure you can actually list it for sale on the Aurora Front-end.
5. Save the product.

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Don't forget to publish the product and (should you wish to have the product appear in your search results) make it searchable, before proceeding (unless you wish to avoid listing the product immediately).

Once this is done and you have published the product for sale, it will be available for your customers to purchase in the same way any other product would be.

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This being the case, consider whether you would like to exclude your Gift Cards from any promotions you have on your Store.

When are the e-Gift Cards created?

The e-Gift Cards are not created unless configured to do so and then only at specific points in the order lifecycle.

To configure when the e-Gift Cards are created (and so sent to the customer), you should use the "Issue eGift Cards (EagleEye only)" setting, under the Store > Settings > Promotions > Gift Cards in the Aurora back-end.

This setting supports the following 3 values:

• Never - Aurora will never generate or deliver the e-Gift Cards for the customer, leaving this process to be dealt with manually by yourselves.
• On Fraud Approval - Aurora will generate and deliver the e-Gift Cards on receipt of a successful (passing) fraud result.
• On Dispatch - Aurora will generate and deliver the e-Gift Cards when the order is marked as dispatched.

How to Manage the e-Gift Card Notification Emails

When an e-Gift Card is created (see the When are the e-Gift Cards created section for more detail on this), Aurora will send out an email to the customer that made the purchase. This email can be tailored to include any information you see fit, including the e-Gift Card details themselves, ready for the customer to use on any of your supported platforms.

To ensure this email is sent out by Aurora, you must configure the email content appropriately in the Aurora Back-end under Orders > Emails.

To do this, simply create an email template using the following settings.

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If you do not create the appropriate email template, then these card details will never be delivered to the customer.