Disable Email Address Requirement For New Orders
This article describes how to create a new order without requiring a customer's email address.
This is useful when administrators are placing telephone orders.
Introduction
Aurora can be configured to allow administrators to create orders without providing an email address, via the back end. This is achieved using the NO EMAIL AVAILABLE button on the New Order page, which results in the email field being hidden.
A system generated email address will be used for these orders instead.
Enabling and Disabling
To enable this functionality, administrators need to set it up first by going to:
Store > Settings > Aurora > Orders
To enable it, the following actions need to be carried out:
- Tick the check-box: Allow admins to place orders without email addresses?
- Provide a valid domain name in the field: Email domain name for ‘dummy’ email addresses
- Apply the changes
How It Works
Once enabled, you can go to Orders > New Order and will notice that there is a new button named NO EMAIL AVAILABLE positioned to the right of the E-mail Address field. Clicking on this button will hide the email address field, allowing you to simply ignore it. A system generated email address will then be used for these orders.
If you change your mind, you can always press the NO EMAIL AVAILABLE button again to unhide the E-mail Address field.
Updated over 2 years ago