Finding Users For New Orders
This article describes how to find existing users when creating a new order via the Aurora back-end.
Introduction
When creating a new order via the Aurora back-end, administrators can find and select existing customers using the Customer Details section.
How it Works
The search field supports auto completion and will display results that match any of the following attributes, as entries are typed:
- First Name
- Surname
- E-mail Address
- Postcode
- Phone Number
- Mobile Number
- Previous Order Number
It's not necessary for the customer to have previously provided an email address.
Look Up Addresses
Once selecting the desired user, you can click the FIND ADDRESSES button where a list of addresses that a particular customer has previously used, will appear. This gives you the opportunity to select and use one of them for the current order.
Updated over 2 years ago