Collect In Store

The Collect In Store feature allows you to present a list of stores to customers at the checkout (or to admins in the Aurora Back-end under Orders > New Order) from which they can collect their order, as opposed to having it delivered to their home address.

This article describes some of the most fundamental requirements that need to be configured or put in place in order to use this feature on your site.

How to set-up Collect in Store in Aurora

Minimum Configuration for Front-end Integration

In order to make use of the Collect in Store feature, you must configure a Collect in Store delivery method to be used when placing orders for delivery to a Collect in Store location.

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The Collect in Store option might still be available in the Aurora Back-end even if this is not done, so it is important to check that this is in place if you run into issues with Collect in Store orders.

To set-up your Collect in Store shipping method, follow the usual process for setting up any Shipping Rule, as described in the Shipping Rules Guide, but when setting the Delivery Type field you should select Collect in Store instead of Home.

This method is the one that will then be used when an order is placed on your site using the Collect in Store option.

Override Click and Collect Order Details

There is the possibility to overwrite some data on the customers shipping address after placing an order. We currently support the option to override the customer's email address and telephone number with the stores respective data.

This can be configured from the Aurora Back-end, under Store > Settings > Aurora > Orders > Override Click and Collect Order Details.

If either option is enabled, the data will only be overridden if the store has the respective data. For example if the store does not have a configured e-mail address, the customer's email address will not be overridden.